Construction Today - October/November 2011 - (Page 100)

Commercial | DEPENDABLE MECHANICAL SYSTEMS Focused on Success Dependable began offering full mechanical services in 2004. DEPENDABLE HAS GROWN THANKS TO CUSTOMER SERVICE AND INNOVATION. BY CHRIS PETERSEN It can be easy for mechanical contractors to lose focus, if you think about it. Working for general contractors, mechanical contracting firms have to concentrate on meeting their schedules and working within their framework. With a level of separation between them and the owner, mechanical contractors are in danger of forgetting who they are really working for. But that’s not an issue for Dependable Mechanical Systems of Ontario, according to President Rajesh Ahuja. Dependable has been one of the fastest-growing companies in Canada over the last few years, and Ahuja says that’s due in part to the firm’s commitment to serving needs of the building owner specifically and ensuring that it wins a lot of repeat business. “At the end of the day, it’s the client who gets the final product,” Ahuja says. “For what he’s paid for, he should get the real stuff.” Ahuja started the company in 2002, and although its original focus was on consulting, it began offering full mechanical contracting services in 2004. Today, Dependable serves most of the major contractors in Canada and works directly for institutional customers such as school boards and universities. Ahuja says the company also performs facility improvements as a general contractor from time to time. Even though the company is relatively young, Dependable has risen to a place of prominence in the industry, and Ahuja says it stands toe-totoe with many of its biggest names. “We are pricing projects against the big mechanicals now,” he says. As the company grapples with the enormous success it has enjoyed in the last few years, Ahuja says Dependable is working to ensure it has the capabilities and capacity it needs to maintain that level of success. Not content to sit back and rest on its laurels, Dependable is making big strides toward the future, he says. « The Ontario-based company serves most of the major contractors in Canada. « Customer Service The foundation of Dependable’s success remains its customer service, and Ahuja says the company has been developing new methods to improve it. One unique step the company has taken recently was the development of a dedicated R&D department to develop new solutions for its clients. Dependable has created a real-time monitoring system through its website where clients can keep tabs on their projects as they are being built. Ahuja says eventually clients will be able to access full information about all of the projects Dependable has built for them on the company’s website. Right now, Dependable presents clients with a CD containing all project information at the completion of each job. “At the end of the day, we want a happy client,” Ahuja says. The company’s R&D efforts also are focused on developing new solutions for the renewable energy sector. Ahuja says the company is working on expanding into more renewable energy systems for clients, and wants to find ways it can design and install such systems. Dependable started its own R&D department to find new solutions for clients. « 100 CONSTRUCTION-TODAY.COM OCTOBER/NOVEMBER 2011 http://www.CONSTRUCTION-TODAY.COM

Table of Contents for the Digital Edition of Construction Today - October/November 2011

Construction Today - October/November 2011
Energy Efficiency
Green Building
Executive Perspective
Best Practices
Bernards Construction – El Capitan High School
Bogner Construction Co. – College of Wooster Scot Center
Jean McClung Middle School
Hellas Sports Construction
The Walsh Group – NOAA Pacific Regional Headquarters
Haskell Co. – Scripps Proton Therapy Center
Robert A. Bothman Inc. – Stockton Unified School District
JE Dunn – Energy Systems Integration Facility
Rosendin Electric – AVUHSD Solar Project
Ratcliff Construction Company – Crossroads Church
University of Texas Southwestern Medical Center
Flintco Pacific – Calaveras County Adult Detention Facility
Lee Lewis Construction – Angelo State University’s Plaza Verde Student Housing
Manhattan Construction – First Baptist Church of Dallas
Market & Johnson – Eau Claire County Courthouse project
McTech Corp – 97th Military Police Battalion Headquarters
Parkland Health & Hospital System
RBC Construction
Central Building and Preservation – Randolph Tower City Apartments
Scaparotti Construction Group
Trinity Properties – Trinity Place
Advanced Real Estate Services
Lawrence B. Wohl Inc./Wohl Diversified Services
TN Ward and Commercial Interiors – Maryland Live
ASX Construction – Parc Lafayette
Bayland Buildings Inc.
Dependable Mechanical Systems
New Dawn Developments
DSLD Homes
Aquilini Development and Construction Inc.
Cobalt Construction – Meta Housing
Lifestyle Communities
Pratt and Associates LLC
Miramonte Homes
MP J.J. Duffy Joint Venture/Pathway Senior Living LLC – Victory Centre Vernon Hills
Woodland Homes
Aecom/Inima Joint Venture – Hialeah, Fla., Water Treatment Plant
MWH Constructors – Austin Water Treatment Plant No. 4
Pepper-Lawson Construction – Missouri City Surface Water Treatment Plant
MWH Constructors – AWT Improvements
Blount Contracting Inc.
Harbor Offshore Services
Cruz Construction Inc.
Humble Construction
Nova-Con Projects Ltd.
Trimen Electric
EllisDon Corp. – Atlantic Region
EllisDon Corp. – St. Joseph's Regional Mental Health Care
Focus Equities
Intercom Services Immobiliers
George Brown College – New Waterfront Campus
Seaside Transportation Services
Last Look

Construction Today - October/November 2011