Construction Today 2018 - Volume 16, Issue 3 - 41
provide tropical hardwoods, "You need a mill
that's going to be the best it can be for overall
quality and on time shipments," she says.
Troise has traveled personally to Guyana,
Brazil and Europe to see the product from
the mill level. In recent years, she says, the
business has changed. "Years ago, the mills
didn't sell direct," she recalls. "They wanted
somebody like us that knew the customer.
Now you'll find that the mills will sell direct
to the customer, whether they're in Dubai
or New England."
Troise is proud of her team at Moore &
Son. "The people in our organization are
all hard-working individuals with various
skills," she says.
Her husband, Frank, who passed away
in January 2017, worked alongside her at
the company from 1980 until his illness in
2009. "He was an integral member of the
organization and sorely missed," Troise says.
Her daughter, Shelly Zisko, is vice
president and corporate secretary and has
worked with her on the administrative end
of the business, including FSC controls. Vice
President of Sales Julie Mosher also has immersed herself in all phases of the business,
and has been considerably instrumental in
increasing the railroad business.
"Julie is attending the New Jersey Institute of Technology with a goal of a bachelor
of science, construction engineering and
& Son provided products
for Hampton Roads Transit's The
Tide light rail in Norfolk, Va.
technology," Troise says, adding that Alexis
M. Zisko assists Mosher with projects while
overseeing the company's computers and
George Flavin has a dual role at the company, working as its quality control officer
and yard manager. "[George] spent several
years in Guyana grading lumber, timber
and piling, and has hands-on experience
with milling and handling equipment,"
Other key members include Antoinette
Niola, who oversees accounting, EstimatMoore & Son stands behind
its products, which include
Greenheart from Guyana.
ing Associate George Bohackyj, and office
assistants Anastasia and Jessica Zisko and
Kathleen Fabio. "Being small, everyone
pitches in wherever needed," Troise says.
Troise is proud of Moore & Son's longevity,
which has required a strong commitment.
"With a small business like this, you have
to be willing to work hours when the West
Coast is working and when overseas is
working," she describes.
Honesty is important when working
with contractors. "If you're going to have
something in five weeks, don't keep saying,
'I need another week. Tell them the truth.
They've got jobs to get done and service."
Moore & Son will maintain these values
going forward, even after Troise steps down.
"My vision of the future is that my three
major employees - Julie, Shelly and George
- will continue the business in the same
manner in which I have for many years,
eventually passing it along to a younger
generation and continuing to see it grow,"
"I have faith in these three people that
they will continue with service, quality, reliability and honesty," Troise says. "We have
had many competitors through the years
but always managed to remain profitable
due to our excellent reputation."
VOLUME 16, ISSUE 3 CONSTRUCTION-TODAY.COM