Construction Today - November 2017 - 39
Technology plays a critical role in ensuring JRM's operational efficiency. Recently the company spent more than $1 million to upgrade
"We wanted to ensure our superintendents and projects managers could work more effectively in the field," Romano explains.
PHOTO CREDIT: SMYTHSON
JRM has completed many landmark
projects, including the Discovery Center
Times Square and Etsy's headquarters.
PHOTO CREDIT: MAGDA BIERNAT
its subcontractors. "We have worked with many of them for at least
five years," Romano explains.
He notes that subcontractors' access to project leaders, including
himself, has been a key factor in retaining trades. "Any subcontractor
can pick up the phone and call me, Dave or Jimmy," Romano says. "If
they can't reach us immediately, we'll give them a call back within
24 hours. We understand that we are only as good as our subcontractors. So without them we are nothing."
Romano says JRM is "always looking for new subcontractors because it keeps us competitive. However, we also find them through
our client partnerships, so we're not just soliciting anyone. We're soliciting quality subcontractors that people know and have excellent
JRM's 300 employees, many of whom have been with the company long-term, have also played a critical role in its success. "They are
stellar, very good at what they do, hardworking and represent the
company very well," Romano says. "They are not only dedicated to
JRM, but also to our clients."
Many of the company's employees are millennials who joined the
company after graduation or through school fairs. JRM prides itself
on promoting from within and providing employees with opportunities to grow, Romano notes. "We don't want our employees to have
the desire to seek employment elsewhere," he says. "We want them
to aspire to be whatever they want at JRM."
To keep its employees engaged, JRM strives to provide them
with the necessary resources and tools to get their jobs done. "We
believe they need the space and necessary tools to be effective,"
Romano says. "We have a very strong training program. We're dedicating a lot of time, money and energy into training the younger
generation to ensure JRM is still here for many years to come."
NOVEMBER 2017 CONSTRUCTION-TODAY.COM