Construction Today - November 2017 - 30
The company's success is not driven by how much it can make
on a project, but instead by ensuring clients' expectations are
met. It circles back to treating people how the company wants to
be treated, according to Stallcop. "We think if we continue that
philosophy - and our tagline - and maintain that character as
individuals then our entire company will succeed," he notes.
"The bottom line will be there, and we will be successful."
He cites, as an example, if a contractor has 99 successful
projects but a lone bad one, the bad one becomes the company's reputation. "I tell everyone that works with me it is not an
option to leave a client with a bad taste in their mouth because
it will cost you more down the road," Stallcop says, adding that
the reputation of a contractor is hard enough to maintain.
"With each new project I feel that we have to overcome the
stigma that contractors aren't the greatest people to work with,"
he explains. "We have to prove that stigma false so that if a client
needs something done again our company will be the first one
they think of."
The Peterson Company works with dozens of subcontractors.
"We can't be who we are unless we carry that same philosophy
through to our subcontractors, architects, suppliers and engineers," Stallcop says.
He adds that the company is "very relationship oriented,"
and works consistently with its subcontractors to maintain its
high-quality standards. "We get the service and the response
we require from our subcontractors," Stallcop says. "We would
never say that we are the cheapest contractor in town, but we
do feel like at the end of the day we will give you 100 percent
the best value."
These longstanding relationships also help to maintain quality control. "I have vendors I've worked with for years," Siegler
notes. "They are not only business associates but also friends.
CONSTRUCTION-TODAY.COM NOVEMBER 2017