Construction Today - November 2017 - 19

'You can never
go wrong by
caring about
your clients
and doing the
right thing.'
Separate your teams into groups of people
at the entry level, mid level, and senior
level. Ask them to give you three words
that describe the company. Find out if their
perception of the company's values matches
your own. Then sit down and look in the mirror. Are you happy with what you see? If not,
it's time to fix your company culture.

BEST PRACTICES

sound like, "We want to earn $X this year."
Setting goals and objectives like this can
cause people and teams to run counter to
what you believe in, and in the end, you will
always pay for this behavior. Revenue should
always be considered a byproduct of creating
something great, providing real value and
doing what's right.
If you have the right core values, and keep
them at the center of everything the people
in your company do, high morale and revenue are natural byproducts. The grass isn't
greener on the other side - it's greener where
you water it.
Companies grow and change, just like
people do, so take time to reassess your core
values every few years. I'm not saying that
you should change your values if there is a
misalignment. I'm saying that you should be
aware of slight misalignments and make the
right decision for your team. Either the stated
values change, or the systems in place need
to be refined to bring the team back into
alignment with them. Catch misalignments
early while they are small, so it's easier to
course correct.

grow and change,
» Companies
so take time to reassess your
core values every few years.

It's not always easy to have these kinds of discussions, but they're
the only way to set your company back on a true course. It's like
realizing you're out of shape, and committing to make it to the gym
every day, even when you don't always feel like it. The result is
worth it.
Make your values part of new employee onboarding, quarterly
meetings, performance reviews and job postings. Tell your team
why you turned away that project that wasn't a good long-term fit.
Have debriefings with clients, and ask them how well you performed against the measure of your own core values.
Some people reading this are probably thinking, "That's easy for
you to say, coming from a technology company. It doesn't work like
that in AEC." And I get that. There may be times when, if you don't
win the next project, and the next one after that, people will get laid
off. You might feel like values are nice to have, but in the end, you
have to do what you have to do.
My response to that: When times are tough, it's the worst possible
time to throw away your core values. It only takes one action that
isn't in line with your core values to lose trust and respect, which
will ultimately kill the relationship.
You can never go wrong by caring about your clients and doing
the right thing for them. It pays off to approach your work with
passion. Resist the urge to break out the smoke and mirrors to win
the job. Keep your priorities straight, and do the right thing. Always.
Creating and sticking to a set of core values may feel like the
harder path, but in the long run, it will earn your company a good
reputation and make your partnerships stronger, which will keep
the work rolling in. Because when you need a wingman to help
you win referrals, there's nobody better suited for the task than a
happy client who will tell everyone how you always, always, do the
right thing.

As the chief technology officer, Michael
Boren directs the product strategy and technology vision for all of Beck
Technology's products
and manages the
departments responsible
for software development, quality assurance,
technical support, as
well as customer engagement. As a 20-year
veteran in construction
and technology, Boren
has a passion for innovation and a deep caring
for revolutionizing the
construction industry.

19

NOVEMBER 2017 CONSTRUCTION-TODAY.COM


http://www.CONSTRUCTION-TODAY.COM

Table of Contents for the Digital Edition of Construction Today - November 2017

Contents
Construction Today - November 2017 - Cover1
Construction Today - November 2017 - Cover2
Construction Today - November 2017 - 1
Construction Today - November 2017 - Contents
Construction Today - November 2017 - 3
Construction Today - November 2017 - 4
Construction Today - November 2017 - 5
Construction Today - November 2017 - 6
Construction Today - November 2017 - 7
Construction Today - November 2017 - 8
Construction Today - November 2017 - 9
Construction Today - November 2017 - 10
Construction Today - November 2017 - 11
Construction Today - November 2017 - 12
Construction Today - November 2017 - 13
Construction Today - November 2017 - 14
Construction Today - November 2017 - 15
Construction Today - November 2017 - 16
Construction Today - November 2017 - 17
Construction Today - November 2017 - 18
Construction Today - November 2017 - 19
Construction Today - November 2017 - 20
Construction Today - November 2017 - 21
Construction Today - November 2017 - 22
Construction Today - November 2017 - 23
Construction Today - November 2017 - 24
Construction Today - November 2017 - 25
Construction Today - November 2017 - 26
Construction Today - November 2017 - 27
Construction Today - November 2017 - 28
Construction Today - November 2017 - 29
Construction Today - November 2017 - 30
Construction Today - November 2017 - 31
Construction Today - November 2017 - 32
Construction Today - November 2017 - 33
Construction Today - November 2017 - 34
Construction Today - November 2017 - 35
Construction Today - November 2017 - 36
Construction Today - November 2017 - 37
Construction Today - November 2017 - 38
Construction Today - November 2017 - 39
Construction Today - November 2017 - 40
Construction Today - November 2017 - 41
Construction Today - November 2017 - 42
Construction Today - November 2017 - 43
Construction Today - November 2017 - 44
Construction Today - November 2017 - 45
Construction Today - November 2017 - 46
Construction Today - November 2017 - 47
Construction Today - November 2017 - 48
Construction Today - November 2017 - 49
Construction Today - November 2017 - 50
Construction Today - November 2017 - 51
Construction Today - November 2017 - 52
Construction Today - November 2017 - 53
Construction Today - November 2017 - 54
Construction Today - November 2017 - 55
Construction Today - November 2017 - 56
Construction Today - November 2017 - 57
Construction Today - November 2017 - 58
Construction Today - November 2017 - 59
Construction Today - November 2017 - 60
Construction Today - November 2017 - 61
Construction Today - November 2017 - 62
Construction Today - November 2017 - 63
Construction Today - November 2017 - 64
Construction Today - November 2017 - 65
Construction Today - November 2017 - 66
Construction Today - November 2017 - 67
Construction Today - November 2017 - 68
Construction Today - November 2017 - 69
Construction Today - November 2017 - 70
Construction Today - November 2017 - 71
Construction Today - November 2017 - 72
Construction Today - November 2017 - 73
Construction Today - November 2017 - 74
Construction Today - November 2017 - 75
Construction Today - November 2017 - 76
Construction Today - November 2017 - 77
Construction Today - November 2017 - 78
Construction Today - November 2017 - 79
Construction Today - November 2017 - 80
Construction Today - November 2017 - 81
Construction Today - November 2017 - 82
Construction Today - November 2017 - 83
Construction Today - November 2017 - 84
Construction Today - November 2017 - 85
Construction Today - November 2017 - 86
Construction Today - November 2017 - 87
Construction Today - November 2017 - 88
Construction Today - November 2017 - 89
Construction Today - November 2017 - 90
Construction Today - November 2017 - 91
Construction Today - November 2017 - 92
Construction Today - November 2017 - 93
Construction Today - November 2017 - 94
Construction Today - November 2017 - 95
Construction Today - November 2017 - 96
Construction Today - November 2017 - 97
Construction Today - November 2017 - 98
Construction Today - November 2017 - 99
Construction Today - November 2017 - 100
Construction Today - November 2017 - 101
Construction Today - November 2017 - 102
Construction Today - November 2017 - 103
Construction Today - November 2017 - 104
Construction Today - November 2017 - 105
Construction Today - November 2017 - 106
Construction Today - November 2017 - 107
Construction Today - November 2017 - 108
Construction Today - November 2017 - 109
Construction Today - November 2017 - 110
Construction Today - November 2017 - 111
Construction Today - November 2017 - 112
Construction Today - November 2017 - 113
Construction Today - November 2017 - 114
Construction Today - November 2017 - 115
Construction Today - November 2017 - 116
Construction Today - November 2017 - 117
Construction Today - November 2017 - 118
Construction Today - November 2017 - 119
Construction Today - November 2017 - 120
Construction Today - November 2017 - 121
Construction Today - November 2017 - 122
Construction Today - November 2017 - 123
Construction Today - November 2017 - 124
Construction Today - November 2017 - 125
Construction Today - November 2017 - 126
Construction Today - November 2017 - 127
Construction Today - November 2017 - 128
Construction Today - November 2017 - 129
Construction Today - November 2017 - 130
Construction Today - November 2017 - 131
Construction Today - November 2017 - 132
Construction Today - November 2017 - 133
Construction Today - November 2017 - 134
Construction Today - November 2017 - 135
Construction Today - November 2017 - 136
Construction Today - November 2017 - Cover3
Construction Today - November 2017 - Cover4
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