Construction Today - September/October 2017 - 74
PHOTO CREDIT: STUDIOS ARCHITECTURE
Commercial | JRM CONSTRUCTION MANAGEMENT
has 300 employees and
additional offices in California
and New Jersey.
location, which was completed in only
"As JRM moves forward, we want to
continue finding good talent and adapting our operations to our clients' needs,"
Romano says. "I'm not too sure about how
big we want to build the company, but we
want to have great people on board who
can handle the work and do a good job."
Romano notes that strategic growth
is key because JRM not only wants to
maintain its long-term clients, but also
work with new ones it can grow with.
"We don't like to only work with a client
once," he says. "We want to work with
them on multiple occasions. That is why
we strategically try to find clients that are
growing, and are dynamic so that we can
build long-term relationships with them."
Maintaining long-term client relationships consists of not only completing exemplary work, but also taking note of the
lessons that can be learned after a project
is completed, he adds. "We can learn from
our mistakes, which ensures we expand
our service for the client furthermore,"
Just as it does with its customers, JRM has
longstanding relationships with many
of its subcontractors. "We have worked
with many of them for at least five years,"
He notes that subcontractors' access
to project leaders, including himself, has
been a key factor in retaining trades. "Any
subcontractor can pick up the phone and
call me, Dave or Jimmy," Romano says.
"If they can't reach us immediately, we'll
give them a call back within 24 hours. We
understand that we are only as good as
our subcontractors. So without them we
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CONSTRUCTION-TODAY.COM SEPTEMBER/OCTOBER 2017