Contruction Today - July/August 2017 - 63
To accommodate the small space and speed up work, Hensel
Phelps enlisted its subcontractors to manufacture the unitized
panels off site at a facility in Denver. The panels can be delivered to the project and adjoined together for faster installation.
Coordinating movement in and out of the site requires
extensive planning to avoid congestion. Rather than dictating
a schedule, Hensel Phelps engaged all of its subcontractors to
understand their resources, capabilities and limitations so that it
can develop a timeline that worked for everyone.
That trust comes with experience. Many of Hensel Phelps'
subcontractors are companies it has worked with before and has
confidence in. The subcontractors it works with must be able to
manage the procurement and front-end delivery of materials in
addition to installation.
"We need contractors that have the resources to accomplish
the work," Bliesmer says.
Quality work is an important component of capability. Instead
of simply declaring specifications and expectations, Hensel
Phelps prefers to get involved at the craftsmen level to ensure
work is done correctly.
The company's project managers physically participate in
installation to check processes. Once the first section of an installation is completed, Hensel Phelps halts the work to do an initial
review of whether the work followed proper procedures. From
there, it will either sign off on the work or have the subcontractor
correct the installation.
"We drive our quality control program to the craft level," Bliesmer explains.
As Hensel Phelps marks its 80th year in business, the company will continue to follow the procedures and philosophies that
have made it a 13-time winner of the Associated General Contractors Build America Awards for excellence in the construction industry. "We take care of our customers first," Bliesmer
explains. "As we continue to grow, we take on new customers
and new opportunities."
Hensel Phelps also will continue to let clients dictate its future
expansion. "It's a continued growth path we've been on for
years," Bliesmer says. "We're not just revenue-driven. It's not just
about opening another office. It's about controlled growth."
JULY/AUGUST 2017 CONSTRUCTION-TODAY.COM