Construction Today - July 2016 - 153

'We want to be there to support the
needs of our customers.'
broken front doors or small bathroom
remodeling projects.
"We want to be there to support the needs
of our customers," DeLeers declares. "You fix
a door one day, and the next day they need
an addition. That happens all the time if
they like the way we took care of them. We
want to be a turnkey, one-stop shop."
DeLeers' sister company, Joseph A.
Interiors, travels the United States installing cabinetry, commercial case work and
wood trim. "We do a lot of hospitality, so it
could be a reception counter, a wall panel
or bar suites," DeLeers says. "We do work on
college campuses, so it could be a library, or
in hospitals, it could be a nurse's station."
The percentage of commercial vs. residential work that DeLeers Construction does
annually changes from year to year. "It's

never the same historically," DeLeers says.
"For some years, we're 50:50 residential and
commercial. Right now, I would tell you by
presales dollars we're probably about 70 percent commercial and 30 percent residential."
DeLeers emphasizes that the family
owned and managed DeLeers Construction
is a relationship-driven company. "Relationships are very important to us, and we
deliver on our promises," he stresses. "We're
not the type of company that makes excuses
or cuts corners, and the reason for that is we
want to be able to retain that client for the
life of their business, or as long as they're
in their home. Or if they choose to build a
second home, we want to be there for them."
DeLeers Construction's employees have a
strong work ethic and a high level of craftsmanship. DeLeers himself is a carpenter,

and he attributes the company's longevity
for more than 70 years to its employees. "We
have outstanding, caring and dedicated
employees," DeLeers says. "We're in a people
business, and without people, we don't have
a business. So it's important to have the right
people and to take care of those people."
He also attributes the company's success
to its well-defined processes. "We can easily
replicate them," DeLeers says. "Our people
work hard to communicate. We're constantly
working on improving communication. We
have quarterly company meetings, internal
roundtables and training sessions. We have
a portal for employee feedback as well as
employee recognition. So it's my belief if
you're an employee-centric company and if
you treat your employees well, you're going
to be a customer-centric company as well."

153

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Table of Contents for the Digital Edition of Construction Today - July 2016

Contents
Construction Today - July 2016 - Cover1
Construction Today - July 2016 - Cover2
Construction Today - July 2016 - 1
Construction Today - July 2016 - Contents
Construction Today - July 2016 - 3
Construction Today - July 2016 - 4
Construction Today - July 2016 - 5
Construction Today - July 2016 - 6
Construction Today - July 2016 - 7
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Construction Today - July 2016 - 21
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Construction Today - July 2016 - 28
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Construction Today - July 2016 - 49
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Construction Today - July 2016 - 60
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Construction Today - July 2016 - 131
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Construction Today - July 2016 - 133
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Construction Today - July 2016 - 140
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Construction Today - July 2016 - 146
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Construction Today - July 2016 - 153
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Construction Today - July 2016 - Cover3
Construction Today - July 2016 - Cover4
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