Construction Today - July 2016 - 146

Residential | US CABINET DEPOT

US Cabinet Depot is
dedicated to keeping quality
consistent in its cabinets.

«

Cabinet Central
EXTENSIVE INVENTORY AND STRONG PARTNERSHIPS HELP US CABINET DEPOT GROW. BY ERIC SLACK

H

eadquartered in Atlanta, US Cabinet Depot has established itself
thanks to a blend of knowledge
and experience in the cabinet
industry. The company is committed to
providing products that exceed customers'
expectations in quality, price and service.
"Our company is a success story that started by working with our partners overseas,"
says Steven Xu, founder, co-owner and CEO.
"The company was set up in 2012, and we've
been doubling sales every year since."

Standing Out
US Cabinet Depot strives to be different
from traditional cabinet companies. Today,
it has about 50 employees in its Atlanta facility, and it recently set up another facility
in Reno to enhance the company's ability to

146

CONSTRUCTION-TODAY.COM JULY 2016

serve the entire country. In the years ahead,
the company has plans to add additional
facilities in the Northeast and the South.
What defines US Cabinet Depot is its
product selection. The company starts by
offering a wide selection of high-quality
products with numerous design choices.
"We also keep quality consistent," Xu
says. "That is very important for kitchen
cabinets. For distribution, we have focused
on having a deep inventory since the beginning. We have brought in a strong WMS to
manage inventory, allowing us to keep on
top of orders and lead times, and we have a
24- to 48-hour shipping option."
Beyond having a strong inventory of
quality products at fair market prices, US
Cabinet Depot has developed an ordering
system that it believes is the best in the in-

dustry. It is easy to use and allows for strong
communication with customers.
"Our staff provides exceptional customer
service, too," General Manager Brandon
Drum says. "We have a lot of recurring
customers. As we are not in retail, we must
build ties with customers and sell to them
repeatedly. Internal efficiency balanced
with understanding the needs of the market
helps us to gain and retain customers."
For the most part, US Cabinet Depot sells
to kitchen and bath dealers, as well as new
construction builders. Many of its customers are focused on the remodeling sector,
but the company says new construction
is becoming a bigger part of its business.
Although it does have some internal salespeople, much of its business comes by word
of mouth. The company has also built an es-


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